Update September 2021: Our Head Office in Hanley is starting to re-open, with Covid-19 safety precautions in place for the protection of our staff and our clients. We are currently seeing children & young people face-to-face and hope to start to open to our adult clients in the next few weeks. Our Dove Buddies groups are starting back up in several locations, please call our office or check our Facebook page for more information.



There are many opportunities to be involved with the Dove Service, either by working for us, volunteering or joining us on a student placement.


Applying for a role with the Dove Service

Whichever role you apply for with us you will need to complete an application form and an equal opportunities monitoring form, which you can email or post to us.  Both of these forms can be found at the bottom of this section.

If you are applying for a specific role the Job Description and Person Specification will be shown with the advert for that role. If you have any problems downloading or accessing information about any of our opportunities please do not hesitate to ring our office.

Unless otherwise stated please email completed applications to [email protected] 

Application Form V2

Equal Opps Monitoring Form 2019

Children and Young People’s Counsellor (Part Time)

15 hours per week (2 days) Flexible to suit service requirements which may include evenings. Funded until 31st March 2023 £24,170.55 per annum, pro-rata for 15 hours Closing Date: Monday 9th May at 4pm

The Dove Service’s CCG project has been extended for a further 12 months to deliver 121 counselling for Children and Young people in Stoke on Trent and North Staffordshire.

The successful applicant requires experience of working with C & YP, self-motivation and the ability to manage their own workload. The role will be to provide counselling face-to-face, by telephone and online to C&YP (aged 4+). This role includes liaising closely with the management team, communicating with the support team, and with clients.

This role requires a qualified counsellor.

Counsellor (PT) JD CCG 126 217

Counsellor (PT) PS CCG 126.217

Counsellor (PT) Ad CCG 126 Counsellor (PT) Ad CCG 126 217217

Volunteer Receptionists/Administrators

Vacancies for Volunteer Receptionists/Administrators

We have vacancies for the role of Volunteer Receptionist/Administrator, to assist in the provision of a professional and efficient front of house service for all users of the service.

Candidates must be able to commit to a minimum of ½ day per week.

Main Responsibilities Include:

1. Telephone response
Answering the main telephone, referring calls on and taking messages as required
Providing information to callers and signposting them to other organisations

2. Receiving visitors to the office
Ensure that all clients and visitors are welcomed

3. General office tasks
Log outgoing and incoming post for distribution to staff
Respond to email enquiries
Compile and distribute information packs for counselling enquiries

4. Management of leaflets and resources
Ensure that resources, leaflets and posters are kept up to date in reception

5. Support of Managers and Administrators
To assist the CEO, Project Managers and Referrals Team by undertaking general administrative support, e.g. photocopying, filing, archiving and correspondence
Take responsibility for making, re-arranging and cancelling room bookings

Skills & Qualifications Required:

Experience within a similar role is desirable
Good organisational and time management skills
Excellent communication skills and a warm and friendly manner
Ability to demonstrate good customer service skills
Competent levels of literacy
Good IT skills

For more information, please contact us on 01782 683155 or email [email protected].

Get involved and fundraise for us!

We are always pleased to hear from anyone who would like to fundraise for us, so if you fancy running a marathon, organising a quiz night or baking cakes or anything else we would love you to get in touch!

Why not take a look at our fundraising page to see how you can get involved and maybe get a few ideas.