Vacancies for Volunteer Receptionists/Administrators
We have vacancies for the role of Volunteer Receptionist/Administrator, to assist in the provision of a professional and efficient front of house service for all users of the service.
Candidates must be able to commit to a minimum of ½ day per week.
Main Responsibilities Include:
1. Telephone response
Answering the main telephone, referring calls on and taking messages as required
Providing information to callers and signposting them to other organisations
2. Receiving visitors to the office
Ensure that all clients and visitors are welcomed
3. General office tasks
Log outgoing and incoming post for distribution to staff
Respond to email enquiries
Compile and distribute information packs for counselling enquiries
4. Management of leaflets and resources
Ensure that resources, leaflets and posters are kept up to date in reception
5. Support of Managers and Administrators
To assist the CEO, Project Managers and Referrals Team by undertaking general administrative support, e.g. photocopying, filing, archiving and correspondence
Take responsibility for making, re-arranging and cancelling room bookings
Skills & Qualifications Required:
Experience within a similar role is desirable
Good organisational and time management skills
Excellent communication skills and a warm and friendly manner
Ability to demonstrate good customer service skills
Competent levels of literacy
Good IT skills
For more information, please contact us on 01782 683155 or email [email protected].
