We are open for face-to-face appointments and remote appointments are still available. Our Dove Buddies groups are up and running in multiple locations and we have a new weekly Bereavement Support Group in Burslem

Terms & Conditions

Terms & Conditions

By continuing in browsing this site you are agreeing to our Terms & Conditions which are bound together with our Privacy Policy, this governs the Dove Service’s relationship with you in relation to this website. If you disagree with our terms and conditions, it is recommended that you cease from using this website

The term “You” or “User” refers to the viewer of this website, whereas the term “The Dove Service”, “Us” or “We” refers to the owner of the website whose registered office is located at:

The Dove Service
The Dudson Centre
Hope Street
Hanley
Stoke-on-Trent
Staffordshire
ST1 5DD

The use of this website is subject to the following terms of use

  • The content of this website is displayed as general information for the user and is subject to change without notice.
  • Cookies are put in place solely for the convenience of storing settings and preferences configured by the user. All data is collected anonymously, although you still have the option to accept or decline the use of cookies (declining cookies may impact the functionality of this website).
  • Enquiries submitted via our contact form are confidential and no information will be shared with any third party or vendor. The data supplied will be used to distribute requested information regarding our services in the form of an information pack via email or post. Once this process has been completed, your data will be deleted from our database within a six-month period. If you require further information after this time, then you will be required to resubmit your contact information.
  • Enquiries submitted via email are confidential and will not be shared with any third party or vendor. Once an enquiry has been bought to a satisfactory conclusion, all recorded information will be deleted after a period of six months
  • The user is responsible for the accuracy of any information submitted electronically via the website, the Dove Service will not be held accountable for any inaccurate information submitted by the user via the website.
  • All trademarks displayed on this website which are not licensed by, property of, or licensed to the operator(s) are acknowledged via the website.
  • Unauthorised use of this website may result in legal action regarding damages or infringements that may be deemed as a criminal offence.
  • Occasionally this website may post external links to other websites. These links are provided purely for further information or reference. We do not officially endorse these websites or have any responsibility regarding content.
  • The use of this website and any dispute is subject to the laws of the United Kingdom (UK) and the European Union (EU).